Resume to Interviews is happy to offer a money back guarantee. You have a full 15 days to evaluate our services and let us know if you are happy with the results we have achieved for you. If during the 15 day period after ordering our services you are not happy for any reason, please email us to request a full refund less a 4% credit card processing fee.
All Resume to Interviews services expire 6 months after services are purchased. Should you not initiate the services you purchased within 6 months or if it has been six months since you initiated our services, you will need to pay a returning customer fee of $99 to start the work on the services you paid for. If it is more than 6 months since you purchased or initiated our services, you will be eligible for a 50% credit of the amounts you paid towards the purchase of Resume to Interviews services at the current prices for the services you need to purchase.
If you purchased any of the Skype/Video Based Consulting Services you have the same 15 days from purchase to cancel the services if they have not been delivered by Resume to Interviews. Once the service has been delivered, you can not cancel and get your money back. If you should schedule a session and need to cancel or move it to another date, you must do so with a minimum of 24 hours notice or the service will be considered delivered by Resume to Interviews and you will need to pay for the
Consulting service again if you want to receive it. You will receive a 50% credit for a cancellation that is within 24 hours and no credit for not showing up without notice for the service. You can apply this 50% credit to the consulting service that you originally scheduled.